The C-Word

The C-Word

Cheal reaps positive outcomes in a technical environment

As we roll into Tech Week NZ, easing through the post-lockdown shakeup with conservative optimism, Cheal’s business manager, Rebecca Hawke, reflects on the importance of a water-tight business continuity plan and the benefits of technology. And, how when disaster strikes, the capacity to deliver to your clients and retain a highly valued team, becomes your one focus.

No time to waste

With 48 hours notice of full lockdown, Cheal had 80 employees across six locations to organise. Within 24 hours, a steady stream of equipment was being relocated and set up in 80 homes and the offices were empty except for those making final arrangements. Having a solid remote access system enabled all employees to work from home seamlessly and immediately.

“We already had a business continuity plan in place,” explains Rebecca, “and whilst we reviewed its fitness for purpose in this unique environment, it was already working really well for us.”

Keeping the ball rolling Centrally-located technical software licensing ensured that engineers and surveyors were able to continue converting field data into survey plans, model designs for civil infrastructure projects, and resource management planners were able to write and lodge resource consent applications to councils. Client and internal meetings were held by various video conferencing platforms. Whilst field work was out, everything else was well and truly on track. There was even the opportunity for research and developing skills using some technical toys (see images).

The lockdown also taught Cheal that change is okay. And, coming out the other side, many employees continue to work from home more regularly and/or with reduced hours. It’s all become a ‘new normal’ and it’s certainly proving very efficient with effective management in place.

Nothing they weren’t prepared for

Dragged into modern day times or thrown in the deep end? Not Cheal. Its engineers, surveyors and planners have long surpassed stone age operations.

“Our team work with some of the most advanced technology available in the industry,” explains Rebecca. “The capabilities of software are increasing by the day and whilst it takes consistent and significant investment, no business should be without it.”

To reach out to Cheal, contact Rebecca Hawke, business manager and principal at Cheal’s head office in Taupō visit, call 07 378 6405 or email


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